Privacy Policy
Last Updated: July 9, 2026
ECM Technologies (“ECM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit ecm-technologies.net or interact with ECM Technologies through our website, forms, communications, products, services, or other online activities.
By using our website, you acknowledge the practices described in this Privacy Policy.
INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide when you contact us, submit a website form, request information, communicate with our team, or otherwise interact with ECM Technologies.
This information may include:
• First and last name
• Email address
• Phone number
• Company or organization name
• Professional title or role
• General location, country, or region
• Information about how you learned about ECM Technologies
• Information included in inquiries, requests, or other communications
• Product, service, partnership, or business interests
• Any other information you choose to provide
Please do not submit confidential, financial, medical, or other highly sensitive personal information through general website forms.
INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs, and similar tools.
This information may include:
• Internet Protocol address
• Browser type and version
• Device type and operating system
• Referring website or source
• Pages viewed
• Links clicked
• Date and time of visits
• Approximate geographic location
• Time spent on the website
• Website usage and interaction information
This information helps us understand how visitors use the website, improve website performance, maintain security, and provide a better user experience.
HOW WE USE INFORMATION
ECM Technologies may use collected information to:
• Respond to questions, inquiries, and requests
• Provide information about ECM Technologies, ThermaClear®, and related technologies or services
• Evaluate potential customer, distributor, vendor, or business relationships
• Communicate about products, services, partnerships, company updates, or industry information
• Schedule meetings or follow up on requests
• Improve our website, content, products, services, and user experience
• Analyze website traffic, engagement, and performance
• Maintain website functionality and security
• Detect or prevent fraud, misuse, unauthorized activity, or security threats
• Maintain business records
• Comply with legal, regulatory, contractual, or administrative obligations
• Protect the rights, safety, property, and interests of ECM Technologies and others
We may also use information for other purposes disclosed at the time the information is collected or with your consent.
COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, analytics tools, and similar technologies to support website functionality and better understand how visitors interact with the website.
These technologies may be used to:
• Maintain website functionality
• Remember preferences
• Measure website traffic
• Understand visitor behavior
• Improve website content and performance
• Evaluate marketing and communication efforts
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of portions of the website.
ANALYTICS AND THIRD-PARTY TECHNOLOGIES
We may use third-party website hosting, analytics, communication, marketing, security, or technology providers to support our website and business operations.
These providers may collect or process information related to website activity, device information, browser information, and interactions with website content. Their collection and use of information may also be governed by their own privacy policies.
ECM Technologies does not control the privacy practices of independent third-party websites, platforms, or service providers.
HOW WE MAY DISCLOSE INFORMATION
Service Providers
We may provide information to vendors, contractors, consultants, or technology providers that perform services on our behalf.
These services may include:
• Website hosting
• Website maintenance
• Data storage
• Website analytics
• Email and business communications
• Customer relationship management
• Marketing support
• Information technology
• Cybersecurity
• Professional consulting
These providers may access information only as necessary to perform services for ECM Technologies.
Legal and Safety Purposes
We may disclose information when we reasonably believe disclosure is necessary to:
• Comply with applicable laws, regulations, legal proceedings, or government requests
• Enforce agreements or protect legal rights
• Investigate suspected fraud, misuse, security incidents, or unlawful activity
• Protect the rights, property, security, or safety of ECM Technologies, website users, business partners, or others
Business Transactions
Information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, sale of assets, business transition, or similar transaction.
With Your Direction or Consent
We may disclose information when you request, authorize, or consent to the disclosure.
SALE OR SHARING OF PERSONAL INFORMATION
ECM Technologies does not sell personal information in exchange for money.
Depending on applicable privacy laws, certain analytics, advertising, or online tracking activities may be considered the sale or sharing of personal information.
Where required by law, eligible individuals may request to opt out of covered uses of their personal information by contacting us at info@ecm-technologies.net.
ECM Technologies does not knowingly sell or share the personal information of individuals under the age of 16.
EMAIL COMMUNICATIONS
When you provide your contact information, ECM Technologies may use it to respond to your inquiry or provide information related to your expressed business interests.
We may also send occasional company, product, industry, event, or marketing communications when permitted by applicable law.
You may unsubscribe from promotional emails by using the unsubscribe instructions included in the communication or by contacting us at info@ecm-technologies.net.
Unsubscribing from promotional communications may not prevent us from sending necessary transactional, administrative, legal, or service-related communications.
DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and communication records, meet legal or contractual obligations, resolve disputes, protect our interests, and support legitimate business operations.
Retention periods may vary depending on the type of information, the reason it was collected, applicable legal requirements, and operational needs.
When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or securely dispose of it.
DATA SECURITY
ECM Technologies uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.
However, no website, electronic transmission, storage system, or security measure can be guaranteed to be completely secure. You provide information electronically at your own risk.
YOUR PRIVACY RIGHTS
Depending on where you live and the laws that apply, you may have certain rights regarding your personal information.
These rights may include the right to:
• Request information about the personal information we collect or process
• Access personal information maintained about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Obtain a portable copy of certain information
• Opt out of certain sales, sharing, targeted advertising, or profiling activities
• Limit certain uses of sensitive personal information
• Withdraw consent when processing is based on consent
• Appeal a decision regarding a privacy request
• Receive equal service and treatment when exercising applicable privacy rights
Privacy rights vary by jurisdiction and may be subject to exceptions or limitations under applicable law.
To submit a privacy request, email info@ecm-technologies.net with the subject line “Privacy Request.”
Please include enough information for us to understand and respond to your request. We may need to verify your identity before completing certain requests.
We will not unlawfully discriminate against individuals for exercising applicable privacy rights.
BROWSER PRIVACY SIGNALS
Some internet browsers offer “Do Not Track” settings or other browser-based privacy signals.
Because there is not one universally accepted standard for all browser privacy signals, our website may not respond to every signal. Where applicable law requires recognition of a specific browser-based opt-out preference signal, ECM Technologies will process the signal as required.
INTERNATIONAL VISITORS
ECM Technologies is headquartered in the United States.
If you access our website or provide information from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where ECM Technologies or its service providers operate.
Privacy and data protection laws in these locations may differ from the laws in your country or region.
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, social media platforms, publications, or online services.
ECM Technologies does not control and is not responsible for the content, availability, security, data collection, or privacy practices of third-party websites or services.
We encourage you to review the privacy policies of any third-party website before providing personal information.
CHILDREN’S PRIVACY
The ECM Technologies website is intended for business and professional audiences and is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that personal information has been collected from a child under 13, we will take reasonable steps to delete the information.
Parents or legal guardians who believe a child has provided personal information through our website may contact us at info@ecm-technologies.net.
CHANGES TO THIS PRIVACY POLICY
We may revise this Privacy Policy periodically to reflect changes in our website, technologies, business operations, privacy practices, or legal obligations.
Updates will be posted on this page with a revised “Last Updated” date.
We encourage visitors to review this Privacy Policy periodically.
CONTACT ECM TECHNOLOGIES
Questions, concerns, or requests regarding this Privacy Policy or ECM Technologies’ privacy practices may be directed to:
ECM Technologies
Phoenix, Arizona
Email: info@ecm-technologies.net
Website: ecm-technologies.net